1.0 Appointment Cancellation
1.1: Any service requested in error by the client or if the client decides they no longer need the service "For Any Reason" will not be eligible for a refund of any kind. "No Exceptions."
1.2: Change requests on the day of the service, such as moving the appointment time, will incur a $15.00 service charge due to limited availability.
1.3: You are allowed one reschedule. Any additionally approved rescheduling will incur a $15.00 service charge. The new appointment date must be within six (6) months from the original purchase.
***All cancellation requests for applicable refunds/reschedules MUST be sent immediately via email to info@precisefingerprinting.com.
2.0 Late Arrivals
Note: If running late for the appointment, please call our office so that we can review the schedule and see if there is still time that day or reschedule for another day.
2.1: Arriving more than 10 minutes late without prior notice and approval will be considered a "no-show" and result in forfeit of payment. A missed appointment will not be eligible for a refund, credit, or reschedule.
2.2: In some instances, and when our schedule allows, we may accommodate a same-day reschedule with a $15.00 rescheduling fee. The fee must be paid immediately to reserve your new time.
2.3: The rescheduled appointment date must be within six (6) months from the time of the original purchase.
3.0 No-Shows (Office/Mobile)
3.1: Anyone who forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show." A no-show appointment will not be eligible for a refund, or reschedule.
We appreciate your understanding of our policies. If you have any questions or need further clarification, please feel free to contact us at 901-554-4470 or info@precisefingerprinting.com. Thank you for choosing Precise Fingerprinting.
